Aroma Max Limited Warranty
Every Aroma Max cold-air diffuser is covered by a 1-year limited warranty from the date of delivery.
What's covered
Defects in materials or workmanship under normal household or light commercial use. This includes the pump, atomizer, control board, battery and power system.
If your diffuser fails within the warranty period, email sales@aromamaxstore.com with your order number and a short video or photo showing the problem. We will repair or replace the unit at our option. If we replace it, we cover shipping both ways. There is no deductible and no service fee.
What's not covered
- Accidental damage, drops, submersion, or cosmetic wear
- Damage caused by using fragrance oils not sold by Aroma Max, or by using water, alcohol, or essential-oil blends not formulated for cold-air atomizing diffusers
- Units that have been opened, modified or repaired by anyone other than Aroma Max
- Normal consumables and accessories, including bottles and caps
- Commercial installations beyond the unit's rated coverage area
How to make a claim
Email sales@aromamaxstore.com with your order number and a description of the fault. We respond within 1-2 business days. Most claims are resolved without you having to ship anything back.
Separate from the 90-Night Home Trial
The warranty covers faults. The 90-Night Home Trial covers changing your mind - you can return a diffuser you have actually used, for any reason, within 90 nights of delivery. The two are independent.
Coverage area
This warranty applies to purchases made at aromamaxstore.com and shipped within the United States. It is offered to the original purchaser and is not transferable.
This warranty gives you specific legal rights. You may also have other rights which vary by state.